Important Resources

An Incomplete List of Resources to Support Business Needs

This page lists available and useful resources that you may not be aware of, yet these could be very effective for you and the people you support.

  • IT Research Publications — Subscriptions to excellent IT research
  • IT Services & Consulting Contracts — Pre-approved suppliers for consulting, professional & artistic services
  • ACCC Service Catalog — Check here first as there are a great many services available, most provided at no cost to units
  • AITS Service Catalog — List of services available through AITS (University system IT) for other units. Services include application support, professional services, and network and desktop services
  • Copyright Assistance — the University Library provides assistance to faculty, staff, and students regarding copyright issues, and how to access and use copyrighted content
  • IT Professionals Forum — an excellent, annual conference to support IT professionals
  • Remote Assistance Tool — AITS manages an excellent remote, immediate assistance tool (Bomgar).  This is an application that allows encrypted remote sessions, enabling support staff to gain remote access of any system and troubleshoot it with the user’s permission